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How to think through your newsletter’s inefficiencies

In a look at LA Times veteran Jacqueline Boltik's new tool for newsletters, she offers a few tips on how to look at production time and key metrics.

A few tips and questions to ponder from Jacqueline Boltik, cofounder and CEO of the newish digital consultancy Yellow Brim:

  • Does your “open rate” refer to unique open rate, or total open rate?
  • Have you thought about more tailored metrics/goals other than open rate??
  • Is your email mobile-responsive, making it easier for people on phones to read?
  • Is that “friend” you forwarded an email to hitting unsubscribe, and therefore unknowingly unsubscribing you?
  • Can you do something for people who consistently forward your emails?
  • If you have double opt-in, is the language clear or are you putting people in a limbo?
  • Is the email you’re sending too big?