How to use texting to collect user-generated content
Arjuna Soriano, Reynolds Journalism Institute,Editor’s Note: This article summary was produced by ChatGPT, an artificial intelligence text chatbot made by the company OpenAI. The summaries were edited for style and clarity and checked for accuracy by Caitlin Dewey and Emily Ristow, of API’s Better News.
News organizations can enhance their coverage by using a texting system to gather content from their community. This approach involves building a network of contributors, automating communication and using tools like Airtable and Twilio for efficient data collection and publishing. By engaging community members, news outlets can expand their resources and address gaps in local reporting. This strategy not only promotes collaboration but also leverages technology to make community-driven journalism more accessible and efficient, leading to stronger audience connections and more relevant, engaging content. For more details, check out the full article at RJI Online.