Here’s an idea to steal and adapt: Reduce your subscriber churn by focusing on three key areas: grace period, credit card management and targeted customer communication.

Here’s an idea to steal and adapt: Deepen your relationship with readers and expand your news coverage of communities with a team of freelancers, creating digital hubs and newsletters to organize and promote coverage.

The engagement with readers was not only a service for community members but also a critical feedback loop for The COVID Tracking Project.

Here’s an idea to steal and adapt: WFAE and La Noticia both knew that immigration issues affecting Latinos in Charlotte needed more coverage. They decided the best way to address it was together.