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What is known and not know about maintaining and rebuilding trust in news

New research from the Reuters Institute for the Study of Journalism looks into what is contributing to the decline of trust in media and how news organizations are working on rebuilding it.

On its first report from their Trust in News Project, the Reuters Institute for the Study of Journalism addresses the erosion of trust in news and what news organizations in Brazil, India, the United Kingdom, and the United States are doing to maintain and rebuild it. This report, details four known and four unknown things about trust in news, based on interviews of journalists from leading news organizations in these four countries as well as people inside and outside of newsrooms, working on information and disinformation challenges in the industry.

The report is divided in four known factors, such as a politicized environment and lack of media literacy, and four unknowns that the Institute plans to address as part of its Trust in News Project.

You can also read highlights from of the report, written by Benjamin Toff, one of the report’s authors.