Resources

Here’s an idea to steal and adapt: If you want to build trust with your readers, you need to let them see you as more than a two-dimensional byline. The Des Moines Register created an entertainment/lifestyle newsletter – authored by a rotation of staffers, filled with personality and authenticity and focused on the things that bring joy – to help bridge the divide between newsroom and reader.

Here’s an idea to steal and adapt: Improve your news organization’s coverage, audience reach and brand recognition among Black readers by amplifying stories that focus on the Black community.​

Here’s an idea to steal and adapt: Local news sites nationwide rely too heavily on law enforcement sources, and crime stories dominate their news coverage. Gannett newsrooms committed to repairing relationships and building trust with members of marginalized communities by rethinking community justice and public safety coverage.

Here’s an idea to steal and adapt: As an independent nonprofit newsroom, move beyond philanthropy as a core strategy and begin reader revenue and community membership experiments in order to move toward sustainability.

Here’s an idea to steal and adapt: What does your target audience like…to drink? When the Vermont brewery Lawson’s Finest Liquids approached Vermont Public Radio about a craft beer in honor of the station’s award-winning narrative podcast, VPR saw an opportunity to reach new listeners.

Here’s an idea to steal and adapt: Shifting from a print-first publishing workflow to a digital-first process helps create and encourage an audience-first philosophy in newsrooms.

Here’s an idea to steal and adapt: Gannett’s Knoxville News Sentinel in Tennessee is telling more diverse, authentic stories that are making an impact, thanks to a new audience engagement initiative called the Digital Advisory Group, or “the DAG.” As part of a 2021 pilot, Knox News paired a Facebook group with one-year digital subscription trials to listen to Black voices and earn their trust. The DAG united community members and journalists to engage one another for more authentic content.

Here’s an idea to steal and adapt: Online abuse is one of the largest threats journalists face. For the safety and wellness of our staff at The Seattle Times, it was important to create a clear online abuse policy to report incidents and a plan to respond. We think it could help you, too.

Here’s an idea to steal and adapt: Develop a program that bundles locally produced goods from local businesses with subscription offers. For example, you can work with a local coffee roaster, purchasing 1-pound bags of coffee, at half-price, to combine with an online-only subscription or weekend print delivery and full online access.